Solutions · Unified Communications
One communications environment. Every room and endpoint.
Rooms are one surface among several. The same identity, directory and call quality have to hold on a laptop at home, a phone in a corridor and a boardroom on another floor — otherwise an organisation runs several communications systems and calls it one.
01 What gets integrated
Not cameras and displays.An environment.
Installing a room system is a day's work. Making it behave the same as forty others, on the platform the organisation actually runs, against the network it actually has, is the part that decides whether people use it.
Platform
The collaboration service the organisation has standardised on, and the room behaviour that follows from it.
- Microsoft Teams
- Zoom
- Google Meet
- Webex
Room
Room systems and peripherals selected against the space, not against a catalogue.
- Native room systems
- BYOD and BYOM modes
- Scheduling and room panels
Audio
The half of a call people actually complain about, designed for the room's dimensions and finishes.
- Ceiling and table microphones
- Loudspeaker coverage
- Echo and noise handling
Video
Camera coverage and framing appropriate to the seating, including multi-camera where the room needs it.
- Camera placement and framing
- Multi-camera boardrooms
- Content and dual-screen layouts
Control & network
The layer that makes a room start on time, and the one that decides whether the call holds.
- Control surfaces and automation
- Signal management
- Network and QoS considerations
Support
One accountable route when a room stops working, rather than three vendors pointing at each other.
- Monitoring and alerting
- Firmware governance
- Room reporting
02 Enterprise voice
Calling that reachesthe same directory.
Voice is where collaboration estates most often split in two: a modern meeting platform on one side, a telephony system nobody has touched in years on the other.
Platform voice
Teams Phone and Zoom Phone, carrying the same identity as the rooms and the desktop client.
SIP and SBC
Trunking and session border architecture where numbers, carriers or regulation keep calls on-net.
Call centre
Contact environments where queueing, routing and reporting sit on top of the communications platform.
Migration
Moving from an existing system in phases, with a defined fallback at each step rather than a single cutover night.
Where conventional UC stops
Some environments cannotuse a public platform.
Where communications, identity, infrastructure and cryptographic trust must remain under organisational control, PhasedConnect can integrate FortiqX as a sovereign secure communications layer.
FortiqX is a separate company and product, integrated by PhasedConnect where sovereign secure communications are required.
Start with the estate you have.
Most projects begin as a mixed estate: some rooms right, some wrong, one platform decision already taken.